Back of House
On the Ground
Banquet captains, caterwaiters, and the loading dock truth.
The On the Ground section sponsored by — Your Brand HereSponsors support the laugh. They don't buy immunity from it.
White House Ballroom Opens for Rentals; Parking Is $85, Motorcades Count as Cars
The $400 million room seats up to 999. Whether you do is a separate review.
Banquet Captain Receives Seven Contradictory Instructions From Seven People Named 'In Charge'
The salad course briefly becomes a constitutional crisis.
Guest Discovers Caterwaiter Has Name, Expertise, and Other Human Characteristics
Eye contact reportedly improves the entire cocktail hour.
Advance Lead Knows Every Door in Venue, Still Not Listed as Essential
VIP's smooth arrival depends on the person who arrived yesterday.
Event Declared Effortless by Everyone Who Never Entered Service Corridor
The crew behind the curtain would like a sandwich and the correct closing time.
Next section · Every City Is Different™
Destination →DMCs, DMOs, and the site visit that was mostly lunch.
DMO Insists Its City Is Different, Using Same Four Adjectives as Every Other City
'Vibrant,' 'walkable,' 'authentic,' and 'emerging' tied for first.
DMC Quietly Fixes Entire Program While Client Debates Welcome-Drink Garnish
The destination experience turns out to require someone who knows the destination.